Security & surveillance
Know a camera is down before an auditor does.
Camera systems, access control, and cybersecurity protections that support your licensing and compliance obligations.
Technology that keeps your dispensary open, secure, and selling.
Cloud9 RVA, powered by the ScribNet team, is a local managed IT provider for dispensaries in Richmond and across Virginia. We look after your computers, network, cameras, and Microsoft 365 so you can focus on your customers.
Get my free IT check-up
Down right now? Call 804-773-7090
Free check-up. Written quote before anything starts. No long-term lock-in.
- Based in Richmond, VA
- On-site near Richmond, remote statewide
- Built for cannabis retail
Everything your dispensary runs on, handled.
One local team for the systems that keep your doors open and your team working.
Networking & Wi-Fi
A customer's phone never touches your business systems.
Reliable, segmented networks for the sales floor, back office, and guests.
Backup & recovery
One failed drive or ransomware attempt shouldn't close the store.
Automated, tested backups and a recovery plan.
Managed IT & help desk
Fast support when a computer or printer stops mid-shift.
Proactive monitoring, patching, and help for every computer, tablet, and printer in the building.
Microsoft 365
One secure login for the whole team.
Email, user accounts, Teams and SharePoint, multi-factor authentication, and device management.
Vendor coordination & IT planning
You're not the middleman when something breaks.
One call for your POS vendor, internet provider, and camera company, plus a simple IT roadmap and budget so there are no surprises.
Simple to start. Easy to stay.
No jargon and no long onboarding. Here's how working with us goes.
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1
Free IT check-up
We review your network, computers, cameras, and Microsoft 365, on-site near Richmond and remotely elsewhere, and flag what's risky or slowing you down.
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2
Clear plan & flat pricing
You get a prioritized plan and a simple monthly price. No surprise invoices, no long-term lock-in.
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3
We take it from here
We fix the urgent items, monitor everything, and answer the phone when something breaks, so IT stops being your problem.
What the free check-up covers.
No obligation. Afterward you get a prioritized plan and a written quote, and the findings are yours to keep either way.
Get my free IT check-upBased in Richmond, serving all of Virginia: on-site near Richmond, remote support plus scheduled visits further out.
- Network separation: POS, cameras, back office, and guest Wi-Fi
- Cameras: coverage, uptime, and how long recordings are kept
- Computers: patching, antivirus, and who has admin rights
- Microsoft 365: multi-factor sign-in, shared accounts, and offboarding
- Backups: whether they exist and have ever been test-restored
- Vendors: who to call for the POS, internet, and cameras
Common questions
What does it cost?
Managed support is a flat monthly fee based on the size of your location and the services you choose. The check-up is free, and you'll get a written quote before anything starts.
Do you manage our POS system?
No. Your POS vendor handles the POS software. We make sure the network and computers underneath it are solid, and we work directly with your POS, camera, and internet vendors so you're not the middleman when something breaks.
Who is behind Cloud9 RVA?
Cloud9 RVA is powered by the ScribNet team. It's how ScribNet serves Richmond and Virginia dispensaries, so you get a local point of contact backed by the same team that stands behind everything we do.
Can you help us meet security and compliance requirements?
We build and document the technical side, including surveillance, access control, network security, and data retention, so you can show regulators and auditors what's in place. We're not a law firm, so your licensing counsel still confirms the exact rules.
What happens if something breaks during business hours?
Call or message us and a real person responds. Network and internet outages are treated as top priority because every minute down is lost sales.
What IT services do you offer dispensaries?
We provide managed IT and help desk support, networking and Wi-Fi, security and surveillance, backup and recovery, Microsoft 365 support, and vendor coordination with IT planning.
Why a provider that focuses on dispensaries?
Dispensaries have needs a generic IT shop won't expect: surveillance requirements, strict access control, cash-handling areas, and limited banking and cloud options. We design around those from day one.
What areas do you serve?
We serve Richmond, Henrico, Chesterfield, Hanover, Petersburg, Fredericksburg, Charlottesville, Hampton Roads, Northern Virginia, and Roanoke, and we support dispensaries anywhere in Virginia. Richmond-area locations get on-site help close by, and locations further out get remote support plus scheduled visits.
Book your free IT check-up.
Tell us a bit about your dispensary and what's bugging you. The ScribNet team will reply within one business day.
- info@scribnet.com
- Phone
- 804-773-7090
- Location
- ScribNet
553 Southlake Blvd, Ste 404
North Chesterfield, VA 23236 Serving Richmond and all of Virginia